Two Year Warranty
At Foldies we pride ourselves on the durability and quality of our folding sunglasses along with our dedication to treating our customers like family! That's why we offer a TWO YEAR warranty on ALL Foldies damaged due to a manufacturing defect purchased from our online store.
If you find yourself in a situation where your Foldies are sub-optimal, all you need to do is send us an email to support@foldies.com with your order number or the email address used to make the purchase, a photo of the injured Foldies, and a description of what happened (not to judge you but because we are curious lads). We’ll provide you with a return address to send your damaged pair of sunglasses to our warranty team for review.
After that, we'll either ship you out a fresh pair of Foldies or repair them.
This policy does not apply to lost or stolen pairs, although we will work with you to get a new pair.
WHAT IS COVERED BY WARRANTY (examples):
- Delamination and/or peeling of sun lens coating
- Bubbles or imperfections in lens coating
- Premature flaking or deterioration of frame coating
- Soldering defects of temple hinges and/or barrels
WHAT IS NOT COVERED BY WARRANTY (examples):
- Normal wear and tear (scratches or pit marks on lenses)
- Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
- Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.)
- Unauthorized modifications or repairs
- Loss of eyewear
- Installation of non-Foldies lenses
(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)